NO-ID is taking a next step and is looking forward to surprise you at



How is your business perceived?

A 100 % honest answer to that question you can only get from someone outside of your company. A fresh look can do miracles.

We give you the uncensored facts and a straightforward approach on how to put customers at the center of your business.



  • Mission

    • Our aim is to show businesses how customers really perceive them and support them in achieving their full potential in customer centricity.

    • We strive to ensure excellent communication between businesses and their internal and external customers at all times.

  • Vision

    • Our objective is to create a frustration-free environment for businesses and people when interacting with each other, online & offline, see visual

  • Approach

    • Our approach is based on human capital, from human to human

    • We don’t use difficult or expensive wording; we communicate in a language that everybody can understand.

    • Our approach is simple, straightforward, no-nonsense and authentic.

  • Values

    • Despite the outcome often being confrontational (‘which is why you seek our advice’), we approach projects with the utmost respect for people and the organisation.

  • Strategy

    • As we will be going through all the contact channels with you (sales, care, social, written, call, online…), we will be able to identify areas for improvement

    • Provide you with an action plan to address those successfully, by drawing from our extensive experience and network of specialist contacts.

    • Alternatively, we can implement the action plan on an operational level for you and consequently hand over the baton to management.



Hans Similon

As a social worker, Hans Similon has always sympathized with people, as individuals. After a decent ten years of working in telecom, starting at Mobile Vikings was like coming home: here he could fully extend his customer focus. Moreover, he found the freedom to really develop his entrepeneurship. Now he wants to discover what this focus can mean for you.

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YOU ? 


If you also dream of a world without frustration during interactions between companies and people you are most welcome at NO ID.


Karen Geöcze von Szendröi


The common thread through Karen's story is make people grow as individuals and as contributing to the greater good. After 15 years as a coach and manager, at Telenet and in the fashion industry , customer centricity is in her DNA. She is eager to find out with you how to improve customer cervice in your company.

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Corda Incubator

Kempische Steenweg 311

Building 1, floor 1

B-3500 Hasselt

Download plan here

Head quarter

No Id Consultancy 

BE 0812 197 133

Steenberg 49

B-3500 Hasselt

Hans: 0032 476 020 121 or

Karen:  0032 477 340 630 or

KBC: BE82 7390 1187 9568